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Privacy Policy

Privacy Policy

Wine Not Trails Restaurant Mobile Application

Effective Date: September 14, 2025
Last Updated: September 14, 2025

This Privacy Policy describes how Wine Not At The Trails, LLC ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application and related services. By using our app, you agree to the collection and use of information in accordance with this policy.

Contact Information

Restaurant Address

1867 Old Tomoka Rd W, Ormond Beach, FL 32174

Phone

+1-304-494-0607

Email

nganhnoah@gmail.com

Data Controller

Wine Not At The Trails, LLC

Information We Collect

1. Personal Information

  • Account Information: Name, email address, phone number, date of birth
  • Profile Data: Profile picture, dietary preferences, favorite menu items
  • Payment Information: Credit card details (processed securely through third-party payment processors)
  • Location Data: Restaurant location preferences, delivery addresses

2. Usage Information

  • App Usage: Features used, time spent in app, pages viewed
  • Order History: Past orders, preferences, ratings and reviews
  • Device Information: Device type, operating system, app version
  • Log Data: IP address, browser type, access times, referring URLs

How We Use Your Information

Service Provision

  • • Process reservations and orders
  • • Provide customer support
  • • Send order confirmations and updates
  • • Manage your account and preferences

Communication

  • • Send promotional offers and newsletters
  • • Notify about new menu items
  • • Send important app updates
  • • Respond to your inquiries

Improvement

  • • Analyze app usage patterns
  • • Improve our services and features
  • • Conduct research and analytics
  • • Personalize your experience

Legal Compliance

  • • Comply with legal obligations
  • • Protect against fraud and abuse
  • • Enforce our terms of service
  • • Protect our rights and property

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Access Controls

Strict access controls and authentication mechanisms

Regular Audits

Regular security audits and vulnerability assessments

Staff Training

Regular privacy and security training for all staff

Third-Party Services

Our app integrates with the following third-party services that may collect information:

Firebase (Google)

We use Firebase for authentication, database, and analytics.View Firebase Privacy Policy

Payment Processors

We use secure payment processors for handling transactions. Payment information is not stored on our servers.

Analytics Services

We use analytics services to understand app usage and improve our services.

Your Rights

You have the following rights regarding your personal information:

1

Access

Request access to your personal data

2

Rectification

Correct inaccurate or incomplete data

3

Erasure

Request deletion of your personal data

4

Portability

Receive your data in a structured format

5

Restriction

Limit processing of your data

6

Objection

Object to processing of your data

To exercise your rights: Contact us at nganhnoah@gmail.com or through the app's support section. We will respond to your request within 30 days.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account InformationUntil account deletion
Order History7 years
Marketing DataUntil opt-out
Analytics Data2 years

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Note: If we discover that we have collected personal information from a child under 13, we will delete such information from our servers immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also notify you through the app or via email for significant changes.

Your continued use of our app after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

nganhnoah@gmail.com

Phone

+1-304-494-0607

Address

1867 Old Tomoka Rd W
Ormond Beach, FL 32174

© 2025 Wine Not At The Trails, LLC. All rights reserved.

This Privacy Policy is effective as of September 14, 2025.